Terms & Conditions

1. Introduction

Welcome to Tuba Arts! These Terms & Conditions govern your use of our website and services. By accessing our website and purchasing our products, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Product Information

• We strive to display product images and descriptions as accurately as possible. However, slight variations in color, texture, and finish may occur due to screen settings or handmade craftsmanship.

• Custom-made and personalized items may require additional processing time.

3. Orders & Payments

• All orders must be placed through our website. By placing an order, you confirm that all information provided is accurate and complete.

• We accept secure online payments through credit/debit cards, net banking, and UPI.

• Orders will only be processed once payment is received in full.

4. Shipping & Delivery

• We offer domestic and international shipping, with delivery times depending on location and product availability.

• Shipping fees will be calculated at checkout.

• Once an order is dispatched, we are not responsible for delays caused by courier services or unforeseen circumstances.

• Customers will receive a tracking number upon dispatch.

5. Returns & Refunds

• Due to the handmade nature of our products, returns or exchanges are only accepted for damaged or defective items.

• Customers must report any damages within 48 hours of delivery with clear images of the product and packaging.

• Refunds will be processed once the returned item is inspected and approved.

• Customized or personalized items are non-refundable and non-exchangeable.

6. Custom Orders

• Custom or personalized orders require advance payment and may take additional time for production.

• Once a custom order is placed, modifications or cancellations may not be possible.

7. Intellectual Property

• All designs, images, content, and branding on this website are the intellectual property of Tuba Arts.

• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Pricing & Availability

• Prices are subject to change without prior notice.

• Product availability may vary, and we reserve the right to discontinue any product at any time.

9. Limitation of Liability

• Tuba Arts is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

• We do not guarantee that our website will always be available, error-free, or secure.

10. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in India

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

📧 Email: ismailkalva813@gmail.com
📞 Phone: +91 95378 70640